Service
Our WordPress Support and Maintenance Prevents Downtime, Not Reactions
Sites that only get attention after something breaks lose more time than they save. We handle ongoing WordPress updates, backups, and monitoring so issues get caught before they turn into downtime.
More traffic, more enquiries, and a site that earns its keep
What changes with WordPress Support Maintenance Services
Proactive WordPress maintenance covering plugin updates, backups, uptime monitoring, and security scans so your site stays healthy without constant attention.
Faster pages, clearer journeys, and fewer lost visitors
What WordPress Support Maintenance Services covers
Core, plugin, and theme updates pile up because nobody wants to risk breaking the site by applying them.
- Core and plugins kept current
- Security patched proactively
- Performance actively managed
- Uptime watched around the clock
More visits that convert, less friction, and a platform that holds
How an engagement runs
The work runs in a fixed sequence, so you always know what happens next.
- Two hour setup We get your site under management within two hours, establishing update, monitoring, and patching routines from day one.
- Ongoing core, plugin, and security maintenance Core updates, plugin management, and security patching are applied on an ongoing basis to keep your site current and protected.
- Continuous monitoring and optimization 24/7 uptime monitoring and performance optimization run in the background so issues get caught and addressed without you having to ask.
One measure that matters, reported monthly, and owned by us
What we report on, and why those numbers
You should not have to guess whether it worked. We name the number at the start, then show it moving. Each stage has one owner and one check, from two hour setup through we built the two hour. The published scopes are Core WP Maintenance, Advanced WP Maintenance, Full-Scale Priority WP Maintenance, so you can see what each one covers before you choose. If wordpress support maintenance services is not producing the number we agreed, that is our problem to solve, not yours to chase.
What you gain with us
A WordPress site we keep secure, fast, and running
Core and plugins kept current
Ongoing core updates and plugin management keep your site running on supported, up to date software.
Security patched proactively
Security patching is applied on an ongoing basis rather than left until something goes wrong.
Performance actively managed
Performance optimization is part of the ongoing service, not a one time fix.
Uptime watched around the clock
24/7 uptime monitoring means issues get flagged as they happen, not after a customer reports them.
Choose the package we recommend for you
Core WP Maintenance
Starting at$260
- WordPress core updates
- Plugin management
- Basic uptime monitoring
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Core WP Maintenance
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Advanced WP Maintenance
Starting at$260
- Everything in Core WP Maintenance
- Security patching
- 24/7 uptime monitoring
- Performance optimization
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Advanced WP Maintenance
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Full-Scale Priority WP Maintenance
Starting at$260
- Everything in Advanced WP Maintenance
- Priority handling for core, plugin, and security updates
- Ongoing performance optimization reviews
- Coordinated support across a larger WordPress footprint
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Full-Scale Priority WP Maintenance
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Prices above are for marketing purposes and do not represent the fully scoped project.
What you get when you work with us
Core, plugins, security, and speed, we cover all of it
01 Two hour setup
02 Ongoing core, plugin, and security maintenance
03 Continuous monitoring and optimization
04 We built the two hour
Ready to start? We are ready when you are.
Our setup takes two hours. We scope pricing through a free consultation based on your site's needs.
Questions our clients ask us
What to expect from our WordPress support and maintenance
How long until this is live?
Setup for wordpress support maintenance services moves through two hour setup, then ongoing core, plugin, and security maintenance, then continuous monitoring and optimization. We give you a targeted timeline for each phase once the working relationship is scoped, not an open ended estimate.
What's included in ongoing maintenance?
Core updates, plugin management, security patching, performance optimization, and 24/7 uptime monitoring.
How do you price this?
Pricing is tiered rather than quoted from scratch, Core WP Maintenance starts things at Consultation Required, Advanced WP Maintenance sits at Consultation Required once you need everything in Core WP Maintenance, and Full-Scale Priority WP Maintenance is Consultation Required for the enterprise scale version.
Do you have experience in our industry?
We work across industries, but wordpress support maintenance services sees the most demand from Manufacturers and distributors, E commerce and retail brands, Financial services firms, and Construction and trade contractors. If your industry isn't on that list, we still scope it, the process doesn't change.
How long do our updates sit unapplied before someone acts on them?
Core, plugin, and theme updates are applied on an ongoing basis rather than piling up because nobody wants to risk breaking the site, which is the exact problem this service exists to remove.
If our site goes down at 3am, does anyone notice before our customers do?
24/7 uptime monitoring flags issues as they happen, not after a customer reports them, regardless of what time it happens.
Why does onboarding only take two hours, what are you skipping?
Nothing gets skipped. Arising Media built the two hour window after watching too many WordPress sites sit unmanaged for weeks between finding a maintenance provider and getting covered.
Are security patches applied right away, or do they wait for a scheduled maintenance window?
Security patching is applied on an ongoing basis rather than left until something goes wrong, so a known vulnerability doesn't sit open waiting for a convenient time.
Is performance work a one time tune up, or does it keep happening?
Performance optimization is part of the ongoing service, not a one time fix, so the site doesn't slowly slow back down months after an initial cleanup.
What exactly gets set up in that first two hour window?
We establish update, monitoring, and patching routines from day one, so your site is under management within two hours of signing on rather than sitting in a queue waiting for setup.
Do you tell us when something gets patched, or do we just have to assume it's happening?
Core updates, plugin management, and security patching happen on an ongoing basis as part of the service, and the uptime and performance monitoring running in the background means issues get caught and addressed without you having to ask.
What's the risk of letting plugin updates pile up?
Delayed updates leave known vulnerabilities open longer than they should be, and performance issues go unaddressed when nobody is actively managing the site between problems.
Can you take over a site that's already behind on updates, or do we need to be caught up first?
Reach out to Arising Media and we'll get your site under management within two hours, whatever state the updates are currently in. The two hour setup exists specifically for sites that have already been sitting unmanaged.
Does 24/7 monitoring mean a person is watching, or just automated alerts?
Uptime monitoring runs continuously in the background around the clock, flagging issues as they happen so they get caught and addressed without waiting for someone to notice during business hours.
If performance starts slipping again after a few months, does that get caught?
Performance optimization runs as part of the continuous, ongoing service rather than a single fix, so a slow slide in speed over a few months gets caught the same way an outage would.
About WordPress Support Maintenance Services
WordPress Support Maintenance Services is run as one engagement rather than a list of separate tasks. Proactive WordPress maintenance covering plugin updates, backups, uptime monitoring, and security scans so your site stays healthy without constant attention. The work runs in 4 defined stages: Two hour setup, Ongoing core, plugin, and security maintenance, Continuous monitoring and optimization, We built the two hour. Published scopes: Core WP Maintenance, Advanced WP Maintenance, Full-Scale Priority WP Maintenance. Current tiers run from $260. Scope and price are agreed in writing before anything starts.
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