Arising Media

Service

We Maintain Your Automations So Workflows Keep Working as Systems Change

Automations built once and never revisited break quietly when a connected app updates its API. We monitor and maintain your automations so they keep running as the tools behind them change.

Fewer manual steps, faster answers, and hours back every week

What changes with Ongoing Automation Maintenance Services

Keep your automations performing at full capacity. Arising Media monitors, updates, and repairs your workflows as your tools, APIs, and business needs evolve.

What changes with Ongoing Automation Maintenance Services
Ongoing Automation Maintenance Services

Less repetitive work, cleaner handoffs, and decisions from data

What Ongoing Automation Maintenance Services covers

An API changes on the other end and our integration silently stops working

  • Automations that keep running
  • Protection against platform changes
  • No knowledge loss from staff turnover
  • An investment that keeps improving

Faster response, fewer errors, and a team that stops copying

How an engagement runs

The work runs in a fixed sequence, so you always know what happens next.

  1. Activate monitoring Support activates the same day, with monitoring in place to catch failures before they impact your operations.
  2. Fix and adapt as things change When third party platforms change their APIs or your business processes evolve, we update your integrations and adjust workflows to match.
  3. Improve continuously Regular health checks identify potential problems early, and we keep documentation current so your team, and anyone who joins it later, understands how the systems work.
How an engagement runs
What we watch once the work is live

A number agreed up front, a report you can read, and no surprises

What we watch once the work is live

The work is only done when the numbers move. We agree the measure before anything starts, then report against it every month. Each stage has one owner and one check, from activate monitoring through improve continuously. The published scopes are Automation Monitoring Starter, Active Automation Maintenance, Full-Scale Automation Maintenance, so you can see what each one covers before you choose. If ongoing automation maintenance services is not producing the number we agreed, that is our problem to solve, not yours to chase.

What you gain with us

What our ongoing maintenance protects

Automations that keep running

We monitor for failures and address issues before they impact operations, rather than waiting for something to break in production.

Protection against platform changes

When third party platforms update their APIs, we update your integrations so nothing breaks silently.

No knowledge loss from staff turnover

Documentation stays current, so knowledge transfer happens smoothly even when the people on your team change.

An investment that keeps improving

We analyze performance, identify bottlenecks, and surface new automation opportunities as we become familiar with your operations.

Choose the package we recommend for you

Automation Monitoring Starter

Starting at

$2,140

  • Weekly monitoring of your automations with alerts
  • Monthly health checks
  • Fixes when integrations break due to platform changes
  • Email support with 48, hour response
  • Monthly automated performance reports

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Automation Monitoring Starter

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Most chosen

Active Automation Maintenance

Custom

Scoped to your project

  • Daily monitoring across your automation systems
  • Weekly health checks with issue detection
  • Workflow adjustments as your business processes evolve
  • Documentation kept current for your team
  • Automated bi weekly progress reports
  • Priority support with 4, hour response

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Active Automation Maintenance

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Full-Scale Automation Maintenance

Custom

Scoped to your project

  • Live monitoring with 5, minute checks
  • Continuous integration monitoring across all connected platforms
  • Immediate updates when third party APIs change
  • Proactive identification of new automation opportunities
  • Monthly automated performance reports
  • 24/7 emergency support with 1, hour response
  • Dedicated account manager

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Full-Scale Automation Maintenance

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Prices above are for marketing purposes and do not represent the fully scoped project.

What you get when you work with us

Ongoing maintenance from us

01 Activate monitoring
Support activates the same day, with monitoring in place to catch failures before they impact your operations.
02 Fix and adapt as things change
When third party platforms change their APIs or your business processes evolve, we update your integrations and adjust workflows to match.
03 Improve continuously
Regular health checks identify potential problems early, and we keep documentation current so your team, and anyone who joins it later, understands how the systems work.

Ready to start? We are ready when you are.

We activate monitoring the same day you sign on, so your automations start getting watched right away.

Questions our clients ask us

Ongoing maintenance questions we answer

How quickly can this start?

Activation happens the same day, so monitoring can begin right away.

Is this only for automations you originally built?

No. We can take over maintenance for existing automations built by anyone, or include maintenance as part of a new implementation project.

Which industries make up most of your client base?

Most of our ongoing automation maintenance services clients come from professional services firms buried in manual workflows, healthcare operations teams, e-commerce and retail operators, and financial services and insurance firms. The work adapts to your industry's particular compliance, terminology, and customer behavior rather than running a generic playbook.

How is pricing determined?

Ongoing Automation Maintenance Services runs in three tiers, Automation Monitoring Starter at $2,140/mo, Active Automation Maintenance is a custom quote scoped to your needs, and Full-Scale Automation Maintenance is a custom quote scoped to your needs. What separates them is scope, not a discount, Active Automation Maintenance adds daily monitoring across your automation systems, and Full-Scale Automation Maintenance adds dedicated account manager.

What do we get in terms of reporting?

You get a live dashboard, regular progress reports, and direct access to your support specialist for questions throughout the partnership.

What happens if an API we rely on changes without telling us?

We monitor your automations for failures and update integrations when a third party platform changes its API. That is the core of what ongoing maintenance from Arising Media is built to catch, instead of letting a silent break sit until it affects your operations.

What if the person who originally set up our automation has left the company?

This service covers automations we did not originally build too. We document what we find and keep records current, so knowledge does not walk out the door when a team member does.

How do we find out about a problem before it affects our business?

Monitoring activates the same day you start with us, watching for failures so we can catch and address issues before they reach your day to day operations rather than after.

Why does our documentation matter if the automation is already working?

Out of date documentation means nobody on your team can explain how a system functions once something changes. We keep documentation current as part of the engagement, so your team, and anyone who joins it later, understands what is running and why.

Will you only watch for failures, or also look for ways to improve what we have?

Both. Beyond fixing what breaks, we analyze performance and identify bottlenecks as we become familiar with your operations, and surface new automation opportunities rather than treating maintenance as a flat subscription with no upside.

What happens when our business processes change, not just the APIs we connect to?

We adjust the related workflows to match, the same way we update integrations when a third party platform changes. Automation maintenance from Arising Media covers both technical change and process change on your side.

Do you run scheduled check ins, or only respond when something breaks?

Regular health checks are part of the engagement, catching potential problems early rather than waiting for a failure to surface on its own.

Can this replace needing an internal person dedicated to watching our automations?

That is the point of the service. Monitoring, fixing API breaks, adjusting workflows, and keeping documentation current are handled for you, so your team is not the one who has to notice something stopped working.

What if we are not sure whether our current setup even needs this?

Contact us and we will look at what you have running now. If an integration already depends on an external API or a system someone else built, that is exactly the situation this service is designed to protect.

Does the plan stay the same over time, or does it change as our systems change?

It changes with you. As your automations evolve and new platforms get added, we keep adjusting workflows and documentation, which is why Arising Media treats this as an ongoing relationship rather than a fixed scope project.

About Ongoing Automation Maintenance Services

Ongoing Automation Maintenance Services combines 3 deliverable areas into one engagement. Keep your automations performing at full capacity. The work runs in 3 defined stages: Activate monitoring, Fix and adapt as things change, Improve continuously. Published scopes: Automation Monitoring Starter, Active Automation Maintenance, Full-Scale Automation Maintenance. Current tiers run from $2,140. Scope and price are agreed in writing before anything starts.

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