Frequently asked questions
What Does WordPress Support Include?
We's straight answer: What Does WordPress Support Include?
What Does WordPress Support Include?
In our experience, wordPress support covers core, theme, and plugin updates, security monitoring, backups, and uptime checks, plus troubleshooting when something breaks (a plugin conflict, a broken layout after an update, a security flag). It's meant to keep a site stable and current without the site owner needing to manage version compatibility or vulnerability patches themselves.
Our on What's covered under support
In our experience, this question usually comes up after a site has gone unmaintained for a while and something has broken, an outdated plugin causing conflicts, or a security scare from unpatched core files. What's actually needed depends on how neglected the site has been, a site with years of deferred updates often needs remediation work before ongoing support even begins.
Related questions our clients ask
A few related questions our clients ask us
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